FAQ

Q: How long does shipping take?

We offer fast UK shipping. Orders typically arrive in 5–10 days.

Q: Do you offer order tracking?

Yes! Every order comes with a tracking number.

Q: What is your return policy?

We offer 30-day returns on unused and non-personalised items.

Q: Do you offer personalised products?

Yes — many of our ornaments can be customised with names, dates, or messages.

Q: What payment methods do you accept?

We accept Visa, Mastercard, Amex, PayPal, Apple Pay, and more.